Enterprise Communication

Demonstrated oral and written workplace communication skills requiring inquiry, acknowledgment, advocacy and problem solving. Developed scripts using role play to participate in effective difficult conversations. Constructed and delivererd a constructive criticism feedback session. Applied constructive business writing concepts to writing letters and emails using complete sentences with sentence variety, clarity with pronouns, proper punctuation, paragraphing and clear organization of ideas.

Skills

What Courses or Activities it takes to earn this badge

  1. PROW NC004 Workplace Communication Strategies |Participants optimize current communication skills. Students learn to differentiate content, emotions and intentions in a conversation Students illustrate congruent verbal and nonverbal messages tailored to the context, the personalities and desired outcomes.

  2. PROW NC032 Navigating Courageous Conversations| Students develop techniques for difficult conversations based on intentions, optimal outcome and assumptions. Students craft and deliver scripts customized to the scenario and personality styles involved.

  3. PROW NC002 Persuasive Business Writing| Students develop effective and professional business writing skills for electronic and hard-copy communication using business tone, organization and formatting, word choice and persuasion.

Enterprise Communication | Career Skills Institute Digital Badges