Customer Relations
Issued By:
Santa Barbara City College
Created:
Thursday, 16 July 2015
Badges Issued:
158
Customer Relations

Earners of this certificate have developed a deep understanding of communication skills and how they relate to quality customer service. Additionally, earners understand different personality styles and how to adapt to each. They are able to provide strategic customer service recommendations based on their classroom experience as well as demonstrate collaborative problem solving. Note: 3 Required

Skills
What Courses or Activities it takes to earn this badge
Class Schedule
  • Best Practice in Customer Serv

    CRN Location Type Days Times Start End Instructor
    80538 In-Person Wake 28 Lec Tuesday 8:30 AM-4:30 PM 08/01/23 08/01/23 Pending Staff

  • Personality Styles and Difficult Relationships

    CRN Location Type Days Times Start End Instructor
    80539 In-Person Wake 28 Lec Tuesday 8:30 AM-4:30 PM 07/25/23 07/25/23 Pending Staff

  • Negotiating and Collaborating

    CRN Location Type Days Times Start End Instructor
    80549 In-Person Wake 28 Lec Tuesday 8:30 AM-4:30 PM 08/08/23 08/08/23 Pending Staff

  • Personality Styles and Difficult Relationships

    CRN Location Type Days Times Start End Instructor
    80732 Zoom ONLINE Lec Tuesday 8:30 AM-4:30 PM 07/25/23 07/25/23 Pending Staff

  • Best Practice in Customer Serv

    CRN Location Type Days Times Start End Instructor
    80735 Zoom ONLINE Lec Tuesday 8:30 AM-4:30 PM 08/01/23 08/01/23 Pending Staff

  • Negotiating and Collaborating

    CRN Location Type Days Times Start End Instructor
    80738 Zoom ONLINE Lec Tuesday 8:30 AM-4:30 PM 08/08/23 08/08/23 Pending Staff
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