Customer Relations
Issued By:
Santa Barbara City College
Created:
Thursday, 16 July 2015
Badges Issued:
158
Customer Relations

Earners of this certificate have developed a deep understanding of communication skills and how they relate to quality customer service. Additionally, earners understand different personality styles and how to adapt to each. They are able to provide strategic customer service recommendations based on their classroom experience as well as demonstrate collaborative problem solving. Note: 3 Required

Skills
What Courses or Activities it takes to earn this badge
Class Schedule
  • The Art of Negotiating and Collaborating

    CRN Location Type Days Times Start End Instructor
    44527 on Zoom Moved to Zoom Lec/Lab Tuesday 8:30 AM-4:30 PM 11/07/23 11/07/23 Nicole Lopez

  • Best Practices in Customer Service

    CRN Location Type Days Times Start End Instructor
    44012 In-Person 44531 on Zoom Hyflex Wake 28 Lec/Lab Tuesday 8:30 AM-4:30 PM 10/10/23 10/10/23 Erin Gorrell
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