Customer Relations
Issued By:
Santa Barbara City College
Created:
Thursday, 16 July 2015
Badges Issued:
133
Customer Relations

Earners of this certificate have developed a deep understanding of communication skills and how they relate to quality customer service. Additionally, earners understand different personality styles and how to adapt to each. They are able to provide strategic customer service recommendations based on their classroom experience as well as demonstrate collaborative problem solving. Note: 3 Required

Skills
What Courses or Activities it takes to earn this badge
Class Schedule
  • Difficult Relationships

    CRN Location Type Days Times Start End Instructor
    66886 Moved to Zoom Lec/Lab Wednesday 8:30am- 4:30pm 02/16/22 02/16/22 Welch, M P

  • The Art of Negotiating and Collaborating

    CRN Location Type Days Times Start End Instructor
    66904 Zoom Lec/Lab Tuesday 8:30am- 4:30pm 02/01/22 02/01/22 Zackrison, E J

  • Best Practice in Customer Serv

    CRN Location Type Days Times Start End Instructor
    66907 Moved to Zoom Lec/Lab Wednesday 8:30am- 4:30pm 02/09/22 02/09/22 Brown, J M
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