Customer Relations
Issued By:
Santa Barbara City College
Created:
Thursday, 16 July 2015
Badges Issued:
132
Customer Relations

Earners of this certificate have developed a deep understanding of communication skills and how they relate to quality customer service. Additionally, earners understand different personality styles and how to adapt to each. They are able to provide strategic customer service recommendations based on their classroom experience as well as demonstrate collaborative problem solving. Note: 3 Required

Skills
What Courses or Activities it takes to earn this badge
Class Schedule
  • The Art of Negotiating and Collaborating

    CRN Location Type Days Times Start End Instructor
    43246 Online via zoom Lec/Lab Tuesday 8:30am- 4:30pm 09/28/21 09/28/21 Jennifer Brown

  • Best Practice in Customer Service

    CRN Location Type Days Times Start End Instructor
    43250 Online via zoom Lec Thursday 8:30am- 4:30pm 10/07/21 10/07/21 Jennifer Brown

  • Personality Styles and Difficult Relationships

    CRN Location Type Days Times Start End Instructor
    43263 Online via zoom Lec Thursday 8:30am- 4:30pm 10/07/21 10/07/21 Jennifer Brown
  • ©2020 Santa Barbara City College. ALL RIGHTS RESERVED.