Earners of this certificate have developed a deep understanding of communication skills and how they relate to quality customer service. Additionally, earners understand different personality styles and how to adapt to each. They are able to provide strategic customer service recommendations based on their classroom experience as well as demonstrate collaborative problem solving. Note: 3 Required
CRN | Location | Type | Days | Times | Start | End | Instructor |
---|---|---|---|---|---|---|---|
80538 | In-Person Wake 28 | Lec | Tuesday | 8:30 AM-4:30 PM | 08/01/23 | 08/01/23 | Pending Staff |
CRN | Location | Type | Days | Times | Start | End | Instructor |
---|---|---|---|---|---|---|---|
80539 | In-Person Wake 28 | Lec | Tuesday | 8:30 AM-4:30 PM | 07/25/23 | 07/25/23 | Pending Staff |
CRN | Location | Type | Days | Times | Start | End | Instructor |
---|---|---|---|---|---|---|---|
80549 | In-Person Wake 28 | Lec | Tuesday | 8:30 AM-4:30 PM | 08/08/23 | 08/08/23 | Pending Staff |
CRN | Location | Type | Days | Times | Start | End | Instructor |
---|---|---|---|---|---|---|---|
80732 | Zoom ONLINE | Lec | Tuesday | 8:30 AM-4:30 PM | 07/25/23 | 07/25/23 | Pending Staff |
CRN | Location | Type | Days | Times | Start | End | Instructor |
---|---|---|---|---|---|---|---|
80735 | Zoom ONLINE | Lec | Tuesday | 8:30 AM-4:30 PM | 08/01/23 | 08/01/23 | Pending Staff |
CRN | Location | Type | Days | Times | Start | End | Instructor |
---|---|---|---|---|---|---|---|
80738 | Zoom ONLINE | Lec | Tuesday | 8:30 AM-4:30 PM | 08/08/23 | 08/08/23 | Pending Staff |