Customer Relations
Issued By:
Santa Barbara City College
Created:
Thursday, 16 July 2015
Badges Issued:
160
Customer Relations

Earners of this certificate have developed a deep understanding of communication skills and how they relate to quality customer service. Additionally, earners understand different personality styles and how to adapt to each. They are able to provide strategic customer service recommendations based on their classroom experience as well as demonstrate collaborative problem solving. Note: 3 Required

Skills
What Courses or Activities it takes to earn this badge
Class Schedule
  • Personality Styles and Difficult Relationships

    CRN Location Type Days Times Start End Instructor
    68450 Wake 28 Lec/Lab Wednesday 8:30 AM -4:30 PM 02/21/24 02/21/24 Erin Gorrell

  • Personality Styles and Difficult Relationships

    CRN Location Type Days Times Start End Instructor
    69030 Zoom Lec/Lab Wednesday 8:30 AM -4:30 PM 02/21/24 02/21/24 Erin Gorrell

  • The Art of Negotiating and Collaborating

    CRN Location Type Days Times Start End Instructor
    69034 Wake 28 Lec/Lab Tuesday 8:30 AM -4:30 PM 04/02/24 04/02/24 Luz Borjon

  • The Art of Negotiating and Collaborating

    CRN Location Type Days Times Start End Instructor
    69035 Zoom Lec/Lab Tuesday 8:30 AM -4:30 PM 04/02/24 04/02/24 Luz Borjon

  • Best Practice in Customer Serv

    CRN Location Type Days Times Start End Instructor
    69042 Wake 28 Lec/Lab Thursday 8:30 AM -4:30 PM 03/14/24 03/14/24 Erin Gorrell

  • Best Practice in Customer Serv

    CRN Location Type Days Times Start End Instructor
    69043 Zoom Lec/Lab Thursday 8:30 AM -4:30 PM 03/14/24 03/14/24 Erin Gorrell
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