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Customer Relations Certificate
Issued By:
Santa Barbara City College
Created:
Thursday, 16 July 2015
Badges Issued:
53
Customer Relations Certificate

Earners of this certificate have developed a deep understanding of communication skills and how they relate to quality customer service. Additionally, earners understand different personality styles and how to adapt to each. They are able to provide strategic customer service recommendations based on their classroom experience as well as demonstrate collaborative problem solving. Note: 3 Required

Skills
What Courses or Activities it takes to earn this badge
Class Schedule
  • PRO NC050 Best Practices in Customer Service

    CRN Location Type Days Times Start End Instructor
    63003 Wake 28 Lec Wednesday 8:30-4:30 pm 04/24/19 04/24/19 Starr

  • PRO NC036 The Art of Negotiating and Collaborating

    CRN Location Type Days Times Start End Instructor
    63017 Wake 28 Lec Thursday 8:30-4:30 pm 04/25/19 04/25/19 Welch

  • NC019 Personality Styles and Difficult Relationships

    CRN Location Type Days Times Start End Instructor
    63871 Wake 28 Lec Wednesday 8:30-4:30 pm 04/17/19 04/17/19 Croyle

  • PRO NC036 The Art of Negotiating and Collaborating

    CRN Location Type Days Times Start End Instructor
    65093 Schott 30 Lec Friday 9:00-1:00pm 02/22/19 03/01/19 Donerson

  • PRO NC050 Best Practices in Customer Service

    CRN Location Type Days Times Start End Instructor
    65094 Schott 30 Lec Friday 9:00-1:00 pm 03/08/19 03/15/19 Croyle

  • PRO NC050 Best Practices in Customer Service

    CRN Location Type Days Times Start End Instructor
    65210 EDDOFF (130 East Ortega St Santa Barbara, CA 93101) Lec Wednesday 8:30-4:30 pm 02/20/19 02/20/19 Zackrison

  • PRO NC019 Personality Styles and Difficult Relationships

    CRN Location Type Days Times Start End Instructor
    65211 EDDOFF (130 East Ortega St Santa Barbara, CA 93101) Lec Wednesday 8:30-4:30 pm 03/06/19 03/06/19 Welch