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Customer Relations Certificate
Issued By:
Santa Barbara City College
Created:
Thursday, 16 July 2015
Badges Issued:
52
Customer Relations Certificate

Earners of this certificate have developed a deep understanding of communication skills and how they relate to quality customer service. Additionally, earners understand different personality styles and how to adapt to each. They are able to provide strategic customer service recommendations based on their classroom experience as well as demonstrate collaborative problem solving. Note: 3 Required

Skills
What Courses or Activities it takes to earn this badge
Class Schedule
  • PRO NC0019 Personality Styles and Difficult Relationships

    CRN Location Type Days Times Start End Instructor
    39272 Wake Campus Room 28 Lec Tuesday 8:30 am- 4:30 pm 08/28/18 08/28/18 M. Welch

  • PRO NC036 The Art of Negotiating and Collaborating

    CRN Location Type Days Times Start End Instructor
    39294 Wake Campus Room 28 Lec Tuesday 8:30 am- 4:30 pm 09/18/18 09/18/18 E. Zackrison

  • PRO NC050 Best Practice in Customer Service

    CRN Location Type Days Times Start End Instructor
    39738 Wake Campus Room 29 Lec Tuesday 8:30 am- 4:30 pm 10/16/18 10/16/18 B. Starr