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Customer Relations Certificate
Issued By:
Santa Barbara City College
Created:
Thursday, 16 July 2015
Badges Issued:
56
Customer Relations Certificate

Earners of this certificate have developed a deep understanding of communication skills and how they relate to quality customer service. Additionally, earners understand different personality styles and how to adapt to each. They are able to provide strategic customer service recommendations based on their classroom experience as well as demonstrate collaborative problem solving. Note: 3 Required

Skills
What Courses or Activities it takes to earn this badge
Class Schedule
  • PROW NC019 Personality Styles and Difficult Relationships

    CRN Location Type Days Times Start End Instructor
    41434 Wake 28 Lec Wednesday 8:30-4:30 pm 10/23/19 10/23/19 Welch

  • PROW NC036 The Art of Negotiating and Collaborating

    CRN Location Type Days Times Start End Instructor
    41442 Wake 28 Lec Tuesday 8:30-4:30 pm 10/22/19 10/22/19 Zackrison

  • PROW NC050 Best Practice in Customer Service

    CRN Location Type Days Times Start End Instructor
    41456 Wake 28 Lec Tuesday 8:30-4:30 pm 10/29/19 10/29/19 Donerson

  • PROW NC050 Best Practice in Customer Service (HPI)

    CRN Location Type Days Times Start End Instructor
    42023 Wake 28 Lec Tuesday 8:30 am- 4:30pm 09/10/19 09/10/19 Coyle

  • PROW NC050 Best Practice in Customer Service (HPI)

    CRN Location Type Days Times Start End Instructor
    42024 Wake 28 Lec Wednesday 8:30 am-4:30 pm 09/11/19 09/11/19 Croyle

  • PROW NC019 Personality Styles and Difficult Relationships (HIP)

    CRN Location Type Days Times Start End Instructor
    42025 Wake 28 Lec Tuesday 8:30 am-4:30 pm 10/08/19 10/08/19 Zackison

  • PROW NC019 Personality Styles and Difficult Relationships (HPI)

    CRN Location Type Days Times Start End Instructor
    42026 Wake 28 Lec Wednesday 8:30 am-4:30 pm 10/09/19 10/09/19 Zackrison